6 things you need to know for more successful blogging

Do you have a blog or want to start one? Blogging has many proven benefits as an integral part of your marketing strategy. However, if you want to be more successful at it (no matter how you define success), you need to consider these 6 fundamental questions. (more…)

No time for content marketing? 7 tips for successfully repurposing your content-Part 2

Content Marketing Word 3D Collage Digital Business Communication

It’s hard to find time to market your firm. Writing and speaking are wonderful tools to showcase your expertise and help you build your credibility, but they are time-consuming. So you want to get the maximum value out of everything you do. Repurposing your content is the key to success. For every piece of content you create ask yourself – What else can I do with this? How could it be repackaged? In our last post, we covered the first 4 tips. Here are 3 more ideas to ensure you save time and money marketing yourself.

5. Convert written formats to spoken and spoken to written. Informally record yourself speaking about a topic you’ve written about. Then turn it into webinars or short video/audio clips. Or develop it into a seminar that you can present to a group of people. On the other hand, if you’ve spoken on a topic but don’t have it in written form, get it recorded, then transcribe the recordings to turn into articles and blog posts.

6. Change the tone. Content that was written for a particular audience can be revised for a new audience by changing the tone. For example, professionals typically communicate differently to other professionals than they do to their clients. You want to have a more conversational tone with clients. You also want to use the same terminology that your audience uses so you may need to change or explain things when you are speaking to a different group.

7. Simplify or enhance. This is related to tip #6. If you have content that was written for a peer and is very technical, you should simplify it if you want to direct it to an audience that lacks that level of expertise or isn’t interested in those issues. Similarly you may want to take a basic overview of a topic and provide a more sophisticated or in-depth treatment to match your audience. Even among potential clients, different groups have different levels of understanding – for example, CFO vs general counsel vs HR manager. You should also think about a simplified version as a way to help you draw people in. It’s the teaser and those who are more interested in the topic, can be directed to the enhanced version.

Creating content that showcases your expertise and successfully attracts clients is hard work. Hopefully these tips will help you to repurpose all of your content and get the most value out of your investment of time and money.

Do you need help with your own content marketing? Contact us for a free consultation.

No time for content marketing? 7 tips for successfully repurposing your content-Part 1

Content Marketing Website Online Articles Information Video Comm

Content marketing is a proven way to attract and retain clients, but it’s also time-consuming. Fortunately, there are tactics that can help you make the most of every piece of content you create. You can repurpose and repackage your information in myriad ways in order to get more value from it. And best of all, not only will these methods save you time (and money), but they will help you expand your reach and better promote your firm.

The first step is to gather all the content you already have – old presentations, articles, newsletters, blog posts, internal and client memos, research, etc. Then use the tips below to help you revise your existing content to create new material. And going forward, remember to do the same thing with each new piece you create. You should always be thinking – What else can I do with this material? Here are 4 tips to get your started:

1. Slice and dice. Break up your content so that it is easier to read and also more engaging when it’s distributed via social media and email. For example, a longer article can be turned into several blog posts. Edit an audio or video recording into a series of short clips. Take the written portion of a presentation (ex. PowerPoint) and post (in whole or part) on your website as well as share it via social media channels such as LinkedIn and SlideShare.

2. Expand and combine. It is a lot faster to create short pieces of content. But eventually, you should look at merging them into a more in-depth piece. Several related blog posts can be turned into an article, white paper, eBook or presentation giving you a whole new marketing opportunity.

3. Update and revise. Is your older content still current? How much updating does it need? Is the information still helpful to an audience you want to attract? Previously published content can be updated with new developments, citations to more recent sources, case studies, examples, and other commentary to create something new and compelling without having to start from scratch.

4. Create visuals. Develop charts, graphs, images, infographics and video. You can add these components to written content to add impact to the text. However, they can also be used alone to attract interest on your website, social media and emails. A great visual can tell a story in a more engaging way than text and it’s also a way to entice people to want to read more. One study found that articles containing relevant images got 94% more total views than articles without them.

In our next post, we’ll cover 3 more tips to help you get more value out of your content.

Do you need help with your own content marketing? Contact us for a free consultation.

5 musts for being a thought leader

Being a thought leaderYour clients and prospects are inundated with information online to help them solve their problems. Some of the information is genuinely educational; most of it though is self-promotional or generic. How do you stand out and get noticed as the one they should turn to for help? One way to break through the clutter is to focus on thought leadership.

What is a thought leader and why do you want to be one? There are lots of definitions, but I like this one from Forbes:

A thought leader is an individual or firm that prospects, clients, referral sources, intermediaries and even competitors recognize as one of the foremost authorities in selected areas of specialization, resulting in its being the go-to individual or organization for said expertise[and thereby] significantly profit[ing] from being recognized as such.

As the go-to expert, you’re likely to profit in many ways. Regardless of whether it directly brings in new business, thought leadership helps to differentiate you from competitors, expand your reach, and build relationships and trust with your audience. You’re also educating people and promoting deeper and more informative discussions, which is a public service.

That all sounds great, but how can you be a thought leader?

1. Understand your sweet spotIn his book, Epic Content Marketing, Joe Pulizzi defines the sweet spot as “the intersection between your customers’ pain points and where you have the most authority with your stories.” Take the time to really research your audience’s needs and concerns. Then consider what expertise and insights you can offer to help them. Don’t spend time talking about areas where you are not well-informed and don’t have much value to add. Focus on what you know best that can assist your clients.

2. Differentiate your message. Your strongest competitors will be trying to do the same thing you are doing – providing valuable content. Know what they are saying and doing and look for ways to be even better or different. For example, focus on a narrow niche, survey the industry and share research, have an opinion, identify trends, and provide insights. Give specific and actionable strategies taking into account whatever new developments are occurring. The point is to go beyond sending out a typical client alert that sounds just like the ones from every other firm. The Forbes article mentioned above provides a great example, but we’ve all seen examples of thought leadership. We know who is going above and beyond.

3. Have a strategy and goals and align the two. Being a thought leader is a lot of work and you want to be clear about what you’re doing, why you’re doing it and what you hope to get out of it. Seems pretty obvious, but the reality is too many firms start down a path without thinking it through. For example, you have an attorney who happens to be a prolific writer and speaker in a specific area of the law. The problem is that area is not very profitable or high priority for the law firm. How much effort do you want to put behind promoting expertise that isn’t a good fit for the firm? Or maybe the thought leadership is great and would be good for the firm, but it’s not being seen by the right niche audiences. Sometimes firms focus on getting the content piece right, but spend less time making sure the promotion and distribution is getting to their target market. You need to bring both parts together in a strategic way otherwise how are you going to profit from being a thought leader.

4. Write, speak and share information consistently. You can’t be a thought leader if you don’t put your thoughts out there. Write articles, blog posts, whitepapers, and books. Curate and comment on other people’s content. Speak at online and live events. Create video. Use social media. You don’t have to do them all, but put out content in different formats to maximize your reach and appeal to different audiences. And do this regularly. Thought leadership is a long-term strategy. People have to hear from you on a consistent basis. An occasional article or speech isn’t enough, even if it’s really great. Of course, there are lots of ways to repackage that great content to get more life out of it, but make sure you’re doing that. You must be visible on a regular basis.

5. Cultivate relationships with other experts, influencers, industry professionals, and media. As you develop your thought leadership, reach out to other authorities. Gather and share their insights with your audience, make introductions and give referrals, and offer to help them with their content. By assisting others, you’re getting your name out to key contacts in your field, developing deeper relationships, and it’s likely at least some people will reciprocate by helping you. It will also make your thought leadership better informed because you’re incorporating insights from others.

Becoming a thought leader is a long-term commitment and a lot of work. However, successful firms know the investment is worth it in order to not only survive, but thrive against the competition.

Is there a place for “canned” content in your firm’s marketing?

empty tin canAre you using canned content? On one level, I’m surprised how often I see professional service firms relying heavily on content from third party providers for their content marketing. I understand why firms choose to use this content. They appreciate the value of providing regular information to their clients and prospects, but they don’t feel they can do that work themselves. As a content marketer, I try to convince them they can and should produce their own original content. However, is canned content all bad?

The first issue is defining canned content. The term itself has a negative connotation, but encompasses a wide-range of information from different quality sources. This is content created by various publishing, website and marketing companies to be licensed for firms to use on their websites and in newsletters. These companies often focus on providing content to specialized and regulated professions. The material is not custom content developed for a particular client and it is not licensed content republished from premium publications (think NY Times, Reuters, etc.).

What are the pros and cons of using this content?

Pros:

1. Regularly delivered, solid information. It’s important to stay top of mind with clients and prospects and constantly sending them promotional material will just annoy them. These services allow you to provide some useful information on a regular basis. Assuming your source is top-notch, the content should be well-written and accurate.

2. Specialized content may be available. As mentioned above, you can often find providers who specialize in content for your profession or subject area, such as accounting, finance, tax or employment law. In the case of some regulated industries, like the financial industry, the material may even meet strict compliance requirements and be pre-approved for use.

3. Less investment. It takes less time, money and staff to license third party content, than to create it yourself. However, pricing does vary greatly.

4. Copyright is not a concern. If you want to republish all or substantial portions of third party content, then licensing is the ways to go. You don’t have to worry about fair use, getting permissions or other rights issues. The information can also reside on your own website so you’re not linking off to other sites and sending readers elsewhere.

5. Other benefits. Some of these services provide everything from design templates, to email platforms and tracking.

Cons:

1. Generic content. By its nature, canned content is meant to appeal to a wide-range of people. Therefore it tends to be very generalized, providing information that is more of an overview for a broad audience. It’s less likely to be targeted or relevant to your audience’s needs and wants. So it will be less interesting and thus, probably not very effective as a tool to attract and retain business.

2. Impersonal. Since the material is written by someone else, it won’t have your “voice.” It also won’t reflect your unique message and help build your personal brand. Most likely your audience will recognize your content as canned and wonder why you sent it. People are inundated with too much information as it is. Providing them with something they could get elsewhere and you didn’t put any personal effort into, won’t make them feel you really want to engage with them.

3. Not a differentiator. Since the content is generic and impersonal, it won’t differentiate you from your competitors. Some of those competitors may even have the identical content on their site. Worse, they may have great content and yours is canned. You will miss an opportunity to stand out and position yourself as a true expert, thought leader and trusted advisor.

4. No SEO benefit. This is duplicate content that appears on multiple sites so it won’t help you be found online by search engines. Google rewards sites with original content and penalizes low quality sites with duplicate content.

5. Limited rights. It’s likely you have restricted rights to edit or modify the content. This means you can’t repurpose and leverage the material in different ways to get more value out it.

Is there a role for canned content?

I believe firms that use such content realize there is value to content marketing, but need to fully appreciate how important it is to be different when there is already an overwhelming amount of information available to people.

If you want to use some canned content to help get your content marketing off the ground, then use it selectively and in combination with your own material. First, look closely at what your vendor is providing to you. Make sure the material has some value for your particular audience and then consider how you can make it more useful. Is it basic introductory content? Then organize and label it that way so those who are interested can easily find it. Then look at ways to enhance it. Write up your own commentary and takeaways. Provide related checklists, tips and case studies. Use the canned content as inspiration for writing your own pieces that take the subject matter to a new level. Think about how it applies to your specific audience and your own expertise.

The point is you can start small. You can bring in original, personal and targeted content a little at a time while you phase out the use of canned content. In the end, you’ll do a much better job of differentiating yourself and building stronger relationships with your audience. And that will drive your business success.

Why you should give away the secret sauce

Secret ingredient with chain and padlock isolated on whiteMany professional service firms I have worked with tout their superior experience and knowledge as the reason they should be hired over their competitors. Yet those same firms are concerned about truly demonstrating their expertise through public writing and speaking because they would be giving away their “secret sauce” for free. The end result is they put out a lot of bland generic information that sounds like everyone else, instead of specific helpful content that would differentiate them from the pack.

Now I agree you don’t want to give away proprietary information. However, before you produce another mediocre piece of content (or don’t produce any content at all), ask yourself these 3 questions:

1. Is it really your secret sauce?

Everything you know is not proprietary. Just because you provide some helpful advice, tips, or other information doesn’t mean you’ve given it all away. For years I recruited attorneys and accountants to author 500+ page tomes, yet I never heard anyone complain they lost potential clients because they wrote a book and clients didn’t need them anymore. There are plenty of ways to provide meaningful insights without solving every potential problem your audience might have.

Your real secret sauce is being able to understand and analyze your client’s specific issues as well as the big picture. It’s putting together and implementing a plan of action to help them. Those skills are harder than you think to translate into articles or presentations. Don’t worry about giving it away for free. Focus on showcasing the underlying knowledge and unique value you bring to your clients.

2. What are prospects really going to do with your content?

Professionals fear people will take their advice, do it themselves and they will lose business. But if it was that easy for others to do it themselves, then why did you need all that extra education, training and years of experience? Okay you know they can’t handle it, but they think they can do it themselves and so now you lost the client. But did you really want that client? The one who thinks they can figure out what you do by googling their problem. Do you think they were genuine prospects for you? Most likely they wouldn’t have hired you to do the work anyway. However, when it becomes too much to handle or if they have a future problem, they may remember the useful information you provided them for free.

Educating your audience is a good thing even if it doesn’t result in immediate business. This is the essence of content marketing. Consistently producing and delivering practical and informative content is an excellent way to gain visibility and engage and retain your prospect’s attention. In the professional services world the sales cycle can be very long or very short. Either way you want to become a trusted resource so that when prospects are looking for help, you are top of mind.

3. Can your content help you bring in or solidify new business?

Publishing useful and targeted content is an excellent way to get found by search engines. In fact, content creation is the most effective tactic for search engine optimization (SEO) and B2B marketers rank SEO as one of the top lead generation tactics. (Source: MarketingSherpa) Websites with lots of real content show up higher in organic search rankings so it make sense to put out information that will help bring prospects to you.

What about where someone already knows about you? Maybe they were referred to you or met you at an event or even worked with you on another matter. Word of mouth, referrals, and networking are top lead sources. However, it’s very likely those prospects will also google you and look at your website and LinkedIn profile. Showcasing high-quality valuable information helps give you credibility, enhances your reputation and establishes you as uniquely knowledgeable, trustworthy and client-centric. The reverse is also true. In a recent Hinge survey, 52% of respondents ruled out referrals to professional service firms before even speaking with them. Many of their top reasons focused on the fact that the firm didn’t demonstrate online how they could help clients. Unclear marketing materials that were too sales-oriented and poor quality content all contributed to keeping a referral from following up with a firm.

When you’re thinking about preparing that next article or speech, ask yourself these 3 questions. Hopefully your answers will lead you towards producing the kind of content that will get you noticed and grow your business.

Hitting your content marketing sweet spot

man with bat hitting sweet spotIn a recent study reported by MarketingSherpa, business owners were asked for their biggest criticism of the information they received from vendors. Not surprisingly, the majority said it was too sales-oriented.

Clients want help with their problems from people they trust, not sales pitches. The way to prove you can be their trusted resource is by providing material that’s interesting, relevant and useful to them. But the problem is coming up with content that is both compelling to your audience and promotes your brand message and expertise – aka your sweet spot.

 

MarketingSherpa chartofweek-how prospects perceive marketing materials 11-11-14-lpIn his book, Epic Content Marketing, Joe Pulizzi defines the sweet spot as “the intersection between your customers’ pain points and where you have the most authority with your stories.”

So how can you hit your sweet spot?

Identify your unique value proposition.

How would you describe your expertise? What are you more knowledgeable about than your competitors? Have you worked with particular kinds of businesses or industries? Do you have experience with certain types of issues? Are you well-versed in regional or local concerns? What special skills, education or training do you draw on in doing your work? What passions, values and point of view express your brand and make you stand out?

The good news is it isn’t as hard to figure this out as you might think. One of the easiest ways to start is to consider in what situations do you feel the most comfortable and confident answering questions and giving advice. Also think about when and for what reasons people turn to you for help. When you really know your stuff, you share useful information readily. You can talk at length and people find you helpful.

If you’re still not sure what sets you apart in the marketplace, ask others – colleagues, clients, industry experts, peers – for their thoughts.

Your goal is to be able to clearly explain your unique value so your content marketing consistently expresses that.

Understand your target audience(s).

In a previous post, I talked about making sure you identify the audience(s) you want to target with your marketing and then research their interests and pain points. You should take this even further and actually create buyer personas – that is, develop profiles for each type of buyer you are targeting. What are their key demographics and behaviors? For example:

  • Job title and responsibilities
  • Role in the purchasing process
  • Company size
  • Industry
  • Location
  • Budget and priorities
  • Concerns and stressors
  • Level of knowledge about your products/services

You should also have a good understanding of their decision making process. What issues or circumstances cause them to look for help with their problems? Where else do they turn to for information? When do they hire you and why do they like you?

Also think about what stage in the buying process is your marketing going to target. Are you trying to attract prospects doing initial research online? Or are you nurturing a lead and trying to move them closer to a sale? Your audience may have different needs and interests as they move through the sales funnel and your content needs to be targeted accordingly.

Don’t skimp on the research. Survey your market, monitor industry developments, and look at what your competitors are doing as well as what the competitors of your customers are doing. Also analyze your own data – email and social media statistics and website analytics – to determine what topics or content types are getting better results with your audience. If you have multiple audiences, then make sure you understand each one in this way.

The point is the more you know about their needs, the better you can tailor the substance of your message as well as how you promote it to them.

Bringing it together.

Going back to Joe Pulizzi, think about “where can you be the leading expert in the world that truly matters to your customers and your business?” Your content won’t resonate unless you can speak credibly (and passionately) about topics your audience cares about.

So where do your expertise and audience’s pain points collide? Hopefully this exercise will help you hit your own content marketing sweet spot.

Get inspired. Invest for success in content marketing.

Get inspired. Content marketing success stories.

With 86% of B2B marketers using content marketing, you would think making a business case for investing in it would be easy. Unfortunately, that’s not always the case.

Content marketing is a long-term strategy and successful professional service firms realize that returns are measured in more than just dollars. What are some of the benefits these firms are realizing? Here are 5 success stories to inspire your own investment in content marketing.

1.  InsideOut – 388% more leads

The global provider of leadership, management and corporate training began focusing on content marketing last year. The company developed visually appealing “bite-sized” chunks of information, including slide decks, articles and videos. It put special emphasis on featuring material from the company’s thought leaders to give its content a unique perspective. Content was pushed out via email, social media, website and third party publications and press releases.

Results:

Email distribution of the content showed the most significant results. Compared to its sales-based emails, content-based emails had a 20% higher click-through rate, 87% lower opt-out rate and generated 388% more leads.

Takeaways:

  • Your content has to be compelling and unique to stand-out from the crush of information your readers receive.
  • Make the information clear and simple to digest. Focus on giving the reader the most critical points.
  • Even if you’re getting solid results with your current approach, content marketing can bring better results.

2.  Fisher & Phillips – 51K page views

The law firm was part of a 2 month pilot project with LinkedIn’s publishing platform. Before being selected for the pilot, the firm was already actively creating and pushing out content and had embraced online content as a core part of its marketing strategies. The firm promoted the posts via its social media channels and encouraged attorneys to do the same through their individual accounts.

Results:

During the pilot, its 25 posts generated 51K page views, 5.5K interactions (likes, shares, etc.) and 380 followers. LinkedIn pulse channels picked up nearly half the posts. It was well received by potential clients. Within the firm, more attorneys are now publishing and sharing content.

Takeaways:

  • Use LinkedIn as a platform for thought leadership and to build your network and credibility. It provides a great way to share knowledge and reach others who are interested in or need your expertise.
  • Be consistent to build readership. You’re more likely to be noticed if you’re regularly putting out informative content.
  • Introduce new hires to the publishing platform and encourage them to write and share content.

3.  Medix Dental – 37% open rates

The IT company, which provides technology solutions for dental offices, wanted to maintain a close relationship with clients as the company grew. It decided to commit to creating a monthly newsletter that would improve client retention and brand awareness. The goal was to make the newsletter friendly, personable and interesting and get clients reading it.  An important element of the newsletter was sharing relevant industry news and knowledge. Distribution was to clients and subscribers who signed up for it.

Results:

The company doubled its recipient list by promoting sign-ups via social media. The open rate for emails was 36.9%, which is 10% higher than the professional services industry average and got click-through rates of 10% compared to the industry average of 3.21%. Client feedback was also positive.

Takeaways:

  • Clients appreciate a more personable conversational tone. Don’t sound like you’re announcing or selling them something.
  • Focus on getting subscribers to read the content and on staying top of mind. You don’t want to get too focused on high click-through rates.
  • Offering your industry knowledge for free shows you’re knowledgeable and helpful and when clients need someone, they will think of you.

4.  Crowe Horwath – $250K in revenue

The public accounting and consulting firm won the 2013 Killer Content Marketing Lead Nurturing Award for its content program targeting C-suite leaders at financial institutions over $1 billion in assets. The company developed 48 pieces of content in four different topic areas, including executive briefs, case studies, infographics, checklists, Q&As, and a video. The focus was on helping marketers to identify key prospects and track and nurture them until they were ready to make a purchase.

Results:

The campaign engaged almost 800 contacts with a 70% open rate and 2 engagements worth $250,000 in revenue.

Takeaways:

  • Understand why your clients need your services, who makes the buying decisions and when, and what your competition is offering. You want to target the right audience with the right content at the right time.
  • Start by looking at all the data you already have on what people are interested in reading and when, where and how they read.
  • Use a variety of content formats. Different formats appeal to different readers.

5.  Heron Financial Group – 40% growth rate

Over the last few years, the RIA firm has been expanding its social media presence and making it an integral part of its marketing strategy. Social media drives traffic to its website and amplifies its content marketing efforts. Each piece of content is leveraged to reach a broader audience. For example, a 15 minute appearance on Bloomberg was shared via social media to thousands of followers resulting in 50 customer leads.

Results:

Heron has doubled its assets under management and has been growing in the 40% range since adding social media to its marketing strategy. Prior to its efforts, the firm’s growth was in single digits. The firm attributes its growth to multiple factors, but credits social media with being “a force multiplier” for a good marketing plan.

Takeaways:

  • Dedicate at least 30-60 minutes a week posting content on social media platforms and use the top 4 social media channels – Facebook, Twitter, LinkedIn and YouTube.
  • Ask yourself if you would want to see your content on the front page of the Wall Street Journal. If not, don’t post it.
  • Social media makes a good marketing plan better, but it won’t fix a bad marketing plan.

Hopefully these case studies will inspire you to look at the short and long-term benefits of content marketing to support your own investment. For more examples of metrics to help measure the success of your own initiatives, see Understanding ROI. Want more case studies? Here’s a good compilation from B2B Marketing Experiences blog.

Want your content marketing to succeed? Think like a publisher.

media signpost imageThanks to social media and technology developments, professional service firms can publish their own content and attract and build their own audiences to grow their business. But to really be successful, they need to think of content the way publishers do. What does that mean?

Understand your target audience.

Publishers understand their readers. They develop profiles and gather information about who they are, what they read, how they read, their interests, concerns, etc. They also survey their audience periodically. The better you understand your own audience, the easier it is to attract and retain them.

Deliver relevant content for your audience.

Both content marketing and publishing are about providing useful and practical information targeted to a particular audience. Make sure your content is not about you. It’s about what will help readers and keep their attention.

Be reliable and consistent.

Publishers publish on a schedule. They also maintain certain standards for everything they produce. Readers develop expectations and if you want to be a trusted resource, then you need to consistently meet those expectations. Establish an editorial calendar to make sure responsibilities are assigned to specific individuals and publication deadlines are met. Create an editorial style guide to ensure there is a consistent writing style and voice.

Allocate sufficient resources.

Make sure you understand what is required to get the work done and set aside appropriate resources. You don’t want to start a content marketing campaign and find you have to abandon it because you don’t have the staff, money or other resources to continue. Even if you aren’t making money directly from your content the way a publisher might, you are looking to build your business and that means you need to make a real investment in content marketing.

Don’t skimp on editorial and design work.

You want to produce high-quality material. That means making sure your content is well-written and edited and is visually attractive. Bring in professionals to help if you don’t have internal resources.

Promote and leverage it.

Have a plan for how you will get your content in front of your audience. Publishers use multiple marketing channels including direct mail, email, web and social media to drive registrations, subscriptions and readership. They also repurpose content and look for opportunities to get more value out of it. When I worked in publishing, I would identify ways to use existing content to cross-promote, repackage or up-sell related content. Showing related content is valued by the reader and good for the publisher’s business. The same is true of your content. Linking to other relevant material keeps readers engaged and can encourage other actions – like getting them to give you their contact information. Remember to think about different formats for your content. Interesting content can be developed into a wide-range of formats including articles, blog posts, newsletters, whitepapers, webinars, video, live events and books. Different formats will appeal to different audiences.

Test and track results.

In both your marketing and your publishing, you want to know what is working. Publishers develop metrics to measure their marketing efforts against specific goals. They test constantly. On the content side, they also track what stories resonate better than others so they can deliver what the audience wants.

Develop your own distribution channels.

Publishers have a lot of control over how their content is distributed. Some license their content to third parties or use distribution partners, but they also make sure they have their own significant channels where they can build relationships directly with their readers. So make sure your content is always available on your site and that you drive traffic there. If you use content syndicators to increase your exposure, also invest in developing your own channels and compare results. What methods get you the most eyeballs on your content, the most visits to your website, or the higher quantity and quality of leads? Understand the pros and cons of each distribution channel in achieving your goals.

Have a strategy (really multiple strategies).

Creating, publishing and promoting content regularly is a significant effort and should be planned out. What kind of content should you produce? For what purpose? For what audience? How will it be promoted and distributed? What resources do you need? You’ll want an editorial strategy as well as a marketing strategy for each audience you want to target.

Thinking like a publisher in your content marketing will help you stay focused on delivering content that brings results.